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BlueMovement medewerker jonge man met bril en beanie muts

Business Operations Specialist NL

As our new Business Operations Specialists you know how to put a smile on our customers’ faces and you do your absolute best to keep them happy. Sounds good? Then you might be The One…

We’re fresh, we wanna shake things up and we love sustainability. We are BlueMovement. Our mission is to make people’s lives more carefree, sustainable and affordable by making owning home appliances obsolete.

We’re a fast growing service: a start-up withing Bosch and Siemens Home appliances (BSH) offering affordable subscriptions on sustainable household appliances. In 2021, and after the successful start in The Netherlands, we will also enter the German market.

Do you thrive in an international team of ambitious, dedicated and creative people? Please, continue reading!

What you’ll do

You will act as the liaison between our (potential) customers and our internal and external stakeholders and partners. Ensuring that all our orders are handled correctly, appliances are delivered in time and a perfect customer experience is being created.

That means:

  • You make sure our daily operations processes and exceptions handling run smoothly within Supply chain, Payment and Appliance Fleet Management.

  • You are continuously looking for improvements to implement.

  • You’re the deputy Customer Interaction Specialist.

You

You’re someone who’s driven by continuously improving and optimizing process. On top of that; you have a constant eye for identifying customer needs. Ideally you have worked in an international team before.

That means you:

  • Always put the customer at the heart of everything you do.

  • Know how to work and think agile.

  • Have hands-on experience in running customer-focused operations.

  • Know how to team up and align with external and internal partners like Logistics or Customer Service.

  • Manage multiple projects and processes easily.

  • Are fluent in Dutch and English. Also in German? That’s a plus!

  • Have a positive mindset, a can do attitude and you are always looking for solutions.

We offer

We’re all about give and take. That’s why we offer you lots of room to get creative. Not everything is set in stone so it’s up to you and the team to come up with mind-blowing process improvements. Have an idea? Make sure you tell your peers!

You:

  • Have the opportunity to further build BlueMovement.

  • Get a fulltime position and a great place to work.

  • Get the best of both worlds; the flexibility of a start-up and all the benefits of a multinational brand.

  • Can work from anywhere, including our office in Hoofddorp.

We look forward meeting you!

If you need more information, before applying, contact Roxanne Post on +31646377993. Ready to join us? Apply here.